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General Terms of Use and the Privacy and Cookie Policy


1. General Terms of Use

Welcome to our website. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Valenzi Limited trading as relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‚Valenzi Limited’ or ‚’ or ‚us’ or ‚we’ refers to the owner of the website whose registered office is Jubilee House, East Beach, Lytham St.Annes, Lancashire, England, FY8 5FT.

The term ‚you’ refers to the user or viewer of our website.

2. Website terms of use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. For further information on cookies, read our privacy policy.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to, the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

3. Your Obligations

The following general obligations and provisions apply to all users of our Site: you may only use our Site for lawful purposes. You may not use it in any way that breaches any local or international law, for the purposes of fraud, or to transmit unsolicited advertising or spam; any information you submit at any time must be true and not misleading; you warrant that if you provide any personal information to us, you have obtained any necessary consent to provide it from the individual to whom that information relates; while we may pre-moderate user-submitted content, we are not obliged to do so and are ultimately not responsible for it.

If you see something which you think is in breach of any of the Terms, please report it to us; you must not misuse our Site by introducing viruses or other malicious code to it or to our systems, nor try to gain unauthorised access to them, to any related systems or servers or to any related source code. You must not attack our Site through DDOS or otherwise. You must not use the Site to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or other spam. Breach of this provision may constitute a criminal act under the Computer Misuse Act 1990, and in such circumstances, we may report you to law enforcement and provide them with such information as we may have about you. We will use any personal information which you provide to us in connection with your use of our Site or services in accordance with our Privacy and Cookie Policy.

4. Intellectual Property Rights and Our Content

The intellectual property rights in all of the content on and in our Site, or in any updates or correspondence we may provide to you from time to time (“Our Content”), belong either to us or to whoever licensed that content to us. All of Our Content is protected by copyright worldwide, and you agree that you may not copy or make any use of it without having first obtained our permission or permission from whoever owns the relevant intellectual property rights. You may, however, view pages and content from the Site in a web browser; download pages and content from the Site for caching in a web browser or in order to save local copies on your device; and print pages and content from the Site for your personal use and reference, provided that you may not: view, download or print any of Our Content which is only intended to be accessible or provided to our subscribers (whether under a paid or free subscription) unless you are a subscriber to whom such of Our Content is intended by us to be accessible; nor republish any of Our Content, nor sell, rent, sub-licence, redistribute or publicly display Our Content; nor make any commercial use of any of Our Content.

If you would like to make any other use of any of Our Content then please contact us.

5. Our Liability to You

This Section explains the ways in which our liability to you is limited and excluded.

Where We Do Not Limit or Exclude Our Liability – We do not limit or exclude our liability for anything for which we cannot lawfully limit or exclude our liability. For example, we do not limit our liability for death or personal injury caused by our negligence or for fraud. This statement takes priority over the rest of this Section and the rest of the Terms.

No Implied Terms – We provide access to our Site on the terms set out in the Terms. To the fullest extent permitted by law, we expressly exclude any and all conditions, warranties and other terms which might otherwise be implied by statute, under common law, or otherwise.

Availability – You understand that there is some inherent instability in communications networks and that we may need to take down or maintain our site from time to time. For that reason, you accept that access to our Site is permitted on a temporary basis, and we will not be liable if it is unavailable for any reason. At the same time, our Site is provided “as is” and without any warranty. For example, while obviously, we do our best to correct defects and while we use commercially available virus-checking software, we do not warrant that our Site will be uninterrupted, free from errors, or free from viruses or malicious code.

Events Outside Our Control – We will not be liable for any failure to perform, or any delay in performing, any of our obligations if caused by events outside our reasonable control including (without limitation) natural disasters, failures of telecommunications networks, power failure, failure of our suppliers and the acts of any government.

Third Parties – We are not responsible or liable for the actions of third parties or your interactions with them. Third parties may include, for example, other users of our Site, third party service providers who are linked from our Site, post advertisements on our Site, social media service providers or the providers of any device or software which you use to access our Site.

No Indirect or Consequential Loss – We expressly exclude any liability for any indirect or consequential loss, damage, costs or expenses incurred or suffered by you in connection with your use of our Site.

Other Exclusions – We expressly exclude any liability for any loss, damage, costs or expenses incurred or suffered by you (in each case, whether direct or indirect) if that liability comes within one of the following categories: loss of business, loss of revenue, loss of contract, loss or corruption of data, loss of reputation, or loss of profit.

Cap On Liability – Our total aggregate liability to you in connection with your use of our Site will be limited in all circumstances (whether arising in negligence, including tort, breach of contract or otherwise) to a sum equal to the amount paid by you to us in connection with any products or services purchased or provided through our Site during the twelve (12)months prior to the event giving rise to our liability.

6. Indemnity

If we are subject to any third-party claim as a result of your breach of any of your obligations under the Terms or as a result of your negligence, misrepresentation or other wrongful act, then you will indemnify us against that claim. “Indemnifying us” means you will indemnify us and hold us harmless against all costs, expenses, losses, damages or liabilities suffered or incurred by us as a result of or in connection with that third-party claim, including (without limitation) any legal and professional fees. You also agree to provide us with all reasonable assistance and information we may request from you in order to enable us to defend and settle the claim and mitigate our (and your) liability.

7. Disputes and Governing Law

The Terms and any contract between you and us on the Terms are governed by the law of England and Wales. If any dispute arises between you and us in connection with your use of our Site, then you and we will attempt to resolve that dispute through discussion in good faith. If we are unable to resolve the dispute by discussion, then the courts of England and Wales will have exclusion jurisdiction over any claim relating to your use of our Site or any connected contract. However, if you are not resident in England or Wales then we reserve the right to bring proceedings against you in any court in your country of residence.

8. Links

You may link to our Site provided that you do so in a manner which is legal. You may not, however, frame our Site, and you may not link to our Site in order to damage or take advantage of our reputation or to suggest any false form of association, endorsement or relationship between you and us. If we ask you to stop linking to our Site, then you must do so immediately.

Our Site contains links to various third-party sites and resources. We have no control over these or over any service provided by those third parties. You use them at your own risk. In particular, where our Site integrates any third-party social media functions, then your use of those functions is governed by the applicable terms of the relevant social media provider(like Facebook or Instagram).

9. Revisions

We may revise these Terms of Use (or any of our other terms) at any time. You should check our terms for changes from time to time, but if the revisions are material then we will notify you of them using the contact details you have provided to us. By continuing to use our Siteyou will be accepting our revised terms.

10. General Provisions

If any court or competent authority determines that any provision or part-provision of the Terms is invalid, unlawful or unenforceable, then that provision or part-provision will be severed from the rest of the Terms, which will continue in full force. The Terms constitute the entire agreement between you and us relating to your use of our Site. You acknowledge that you have not entered into any contract with us on the basis of any representation or warranty that is not set out expressly in the Terms. Our failure to enforce any provision of the Terms will not constitute a waiver of your breach of that provision. No waiver shall be effective unless in writing and is effective in relation to the specific breach to which it is addressed. Any contract between you and us made on the Terms is personal to you, and you may not assign, transfer, sub-contract, or otherwise deal in any of your rights and responsibilities under the Terms. Nothing in the Terms creates any relationship of agency, partnership, or employment between you and us. Neither you nor we are authorised to enter into any commitment on behalf of the other except as expressly set out in the Terms. If we require any further assistance from you in order to exercise our rights under the Terms (for instance, we might ask you to confirm our right to use Your Content), and our request is reasonable, then you agree to help us out.

11. Contact Us

If you have any questions, comments or requests regarding the Terms or any concerns about any material featured on our Site, please contact us at

12. Competitions and Events

Competitions are governed by the Change Awards Competition Rules and Regulations available on our website.

To enter a competition, you must be 18 years old or over at the time of entry.

By procuring a ticket to any event a guest, delegate or any person who has submitted their contact details via one of our forms agrees to participate in promotional activity. We may use any material submitted to us as we may reasonably require. A list of guests, winners, applicants and nominees will be shared with our key sponsors.

We reserve the right to amend these rules at any time. We may also create rules which will apply to a specific competition only. If so, we will publish the amended competition rules and/or specific competition rules on the relevant competition page.

Our Privacy Policy further outlines how we may use your personal data.

13. Contact

If you have any questions, comments or requests regarding this Terms and Conditions our Privacy and Cookie Policy or our use of any personal information you provide to us, please contact us at


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